Diagnostic guides
Mouse troubleshooting guides
Use these step-by-step guides to reproduce a mouse problem, run the relevant browser test, and decide what to check next without jumping to a hardware conclusion.
Double-click troubleshooting
How to check if your mouse is double clicking
Think your mouse is double clicking by itself? Learn how to test for unwanted double clicks online and what to do if your mouse is failing.
Read guide →Scroll-wheel troubleshooting
How to test if your mouse scroll wheel is working
Test your mouse scroll wheel online and find out whether scrolling, wheel direction, or the middle mouse button is working correctly.
Read guide →Mouse-button troubleshooting
How to test mouse buttons online
Test your mouse buttons online. Check whether the left, right, middle, and extra mouse buttons are registering correctly with a quick browser test.
Read guide →